Welcome to MoldScope. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our mold testing kits.
1. Acceptance of Terms
By placing an order, using our testing kits, or accessing our lab analysis services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
2. Product Description
MoldScope provides at-home mold testing kits that include petri dishes, sampling swabs, and access to our photo-based lab analysis service. Our kits are designed for screening purposes to help identify potential mold issues in residential settings.
Important: MoldScope is a screening tool and is not intended to replace professional mold inspection services where legally required, such as in real estate transactions or insurance claims.
3. Use of Services
When using MoldScope products and services, you agree to:
- Follow all kit instructions as provided
- Submit clear, accurate photographs of your incubated samples
- Provide accurate contact information for result delivery
- Use the results for personal, non-commercial purposes only
- Not reproduce, redistribute, or resell our analysis reports without permission
4. Lab Analysis Service
Each MoldScope kit includes complimentary visual analysis by our certified lab technicians. Results are typically delivered within 48 hours of receiving your sample photographs. Analysis includes:
- Mold intensity rating
- Species identification (up to 15 common household molds)
- Health risk assessment
- Remediation recommendations
Our technicians provide their professional assessment based on the photographs submitted. The accuracy of results depends on proper sample collection and photo quality.
5. Limitation of Liability
MoldScope provides screening-level results for informational purposes. We are not liable for:
- Decisions made based on our analysis results, including remediation actions
- Health conditions or property damage related to mold exposure
- Costs incurred for professional mold remediation services
- Results that may differ from professional laboratory testing
For severe mold contamination or ongoing health concerns, we recommend consulting with certified mold remediation professionals and healthcare providers.
6. Intellectual Property
All content on the MoldScope website, including text, graphics, logos, images, and analysis report formats, is the property of MoldScope and protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.
7. Pricing and Payment
All prices are listed in US dollars. We accept major credit cards and secure payment methods. Promotional pricing and discounts are subject to change without notice and may have expiration dates or quantity limits.
8. Shipping
We ship to addresses within the United States. Shipping times vary based on location and selected shipping method. MoldScope is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
11. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: legal@moldscope.com
Address: MoldScope LLC, 123 Lab Drive, Wilmington, DE
19801